SHEIN is a group of affiliated companies operating under several brand names throughout the world. Collectively, the SHEIN Group provides consumer access to a global ecommerce platform or, in some jurisdictions, a marketplace, offering consumer products, fashion, home goods, and related products.
SHEIN is dedicated to operating in a responsible and ethical manner. We have aligned our Human Rights Policy (the “Policy”) with the international principles described in the United Nations’ Universal Declaration on Human Rights (UDHR), the International Labour Organization’s (ILO) Declaration on Fundamental Principles and Rights at Work, as well as with the laws and requirements established in the countries where SHEIN and our suppliers operate.
The Human Rights Policy applies to the entire SHEIN Group and its employees, and also covers any person associated with the company.
Our Commitment
We are committed to honoring and protecting the rights of our employees and supporting our suppliers to protect the rights of their own workers. We see our responsibility for advancing human rights as:
- Rejecting forced labor, harassment, discrimination, and unsafe working conditions for our employees. We do not employ children or prison laborers. We respect our employees’ rights of assembly, speech, self-expression, association, and freedom from unlawful discrimination.
- Protecting the human rights of our suppliers’ workers. We recognize that our responsibilities extend throughout our supply chains, and expect our suppliers to share our commitment to human rights. Suppliers who work with SHEIN must sign and agree to abide by our Supplier Code of Conduct, which is informed by the UDHR and the core conventions of the International Labour Organization (ILO), and strictly prohibits the use of forced labor and child labor.
Supplier Management
We take a systematic approach to supplier management. Our SHEIN Responsible Sourcing (SRS) Policy establishes clear definitions and penalties for violations of the SHEIN Supplier Code of Conduct, and provides for regular audits of our suppliers to evaluate compliance. Suppliers are graded on a scale from A to E, and in all cases, suppliers receive a copy of their SRS audit report together with a set of remediation suggestions to facilitate improvements.
Taking reference from international standards, violations involving forced labor and child labor are treated with utmost severity under our framework. If such violations are identified, SHEIN will take immediate action to terminate its business relationship with the supplier. Other violations in areas such as freedom of association & right to collective bargaining, wages and benefits, working hours, and workplace health and safety are also treated seriously, with suppliers required to remediate their practices within 30 days or similarly face termination of business relations.
Workers have the right to escalate grievances to SHEIN without fear of retaliation. Discrimination against whistleblowers is strictly prohibited under our policies. SHEIN maintains a multichannel feedback system for reporting concerns via email, call, or text, and supplier partners are required to ensure visible posting of posters publicizing these grievance channels to their workers.
SHEIN is also committed to training our suppliers and equipping them with the tools and knowledge to act responsibly in compliance with our requirements, including with respect to human rights. We regularly conduct workshops with suppliers to sharpen their understanding of our supply chain governance policies, and learn how to improve their labor practices.
Environmental Laws and Regulations
SHEIN is committed to upholding environmental regulations, laws, and best practices wherever it does business. All suppliers are expected to comply with environmental requirements, and we work hard to ensure that our products are designed and produced in accordance with environmental laws. Environmental protection is key to supporting local communities whose health and livelihoods depend on a clean and balanced ecosystem.
Roles and Responsibilities
SHEIN recognizes that advancing human rights involves many stakeholders and partners, including our employees and suppliers.
- Employees. SHEIN expects each employee to reflect our collective commitment to human rights, and takes action against any employees found to act in contravention our policies and requirements.
- Suppliers. As outlined above, SHEIN’s Supplier Code of Conduct similarly obliges suppliers to adhere to all our standards and requirements with respect to human rights, and we will take action against errant suppliers in line with the provisions of our SRS Policy.
Governance
Our senior management is responsible for overseeing the implementation of this Policy, and receives regular updates on our commitments to advancing human rights and – through the SRS – our suppliers’ related efforts. Any changes to this Policy must be approved by our senior management, including our Executive Chairman and CEO.
Transparency
We recognize that advancing human rights is a journey, and we are committed to sharing information transparently about our journey. That is why we publish an annual sustainability and social impact report reviewed and approved by our highest levels of leadership.
Last updated April 2024