SHEIN is a group of affiliated companies operating under several brand names throughout the world.  Collectively, the SHEIN Group provides consumer access to a global ecommerce platform or, in some jurisdictions, a marketplace, offering consumer products, fashion, home goods, and related products. 

SHEIN is dedicated to operating in a responsible and ethical manner.  We are committed to honoring and protecting the rights of our employees and supporting our suppliers to protect the rights of their own workers. We have aligned our Human Rights Policy (the “Policy”) with the international principles described in the United Nations’ Universal Declaration on Human Rights (UNDHR) as well as with the laws and requirements established in the countries where SHEIN and our suppliers operate.

SHEIN’s Role in Advancing Human Rights

We see our responsibility for advancing human rights as: 

  • Rejecting forced labor, harassment, discrimination, and unsafe working conditions for our employees.  We do not employ children or prison laborers.  We respect our employees’ rights of assembly, speech, self-expression, association, and freedom from unlawful discrimination.
  • Protecting the human rights of our suppliers’ and business partners’ workers.  We do not control our suppliers’ and our business partners’ practices, but we choose to work with suppliers and business partners that share our commitment to human rights and demonstrate that those rights are protected.  We have a zero-tolerance policy for child labor, human trafficking, and migrant forced labor.  SHEIN’s Supplier Code of Conduct states each of these commitments clearly, and all our suppliers must sign it and affirm their commitment to our Supplier Code of Conduct if they wish to work with us.
  • Recognizing that extended, third-party supply chains pose challenges for advancing human rights.  We see our role as being transparent about how our suppliers work with other third parties.  We also call upon governments to both increase the transparency of extended supply chains and advance the cause of human rights in all countries where we do business.  

Supplier Management

We take a systematic approach to supplier management.  Our SHEIN Responsible Sourcing (SRS) evaluation system requires regular audits of our primary suppliers against leading industry standards and best practices, including the human rights objectives outline here and in our Supplier Code of Conduct.  SRS grades suppliers as A, B, C, D, or ZTV (for Zero Tolerance Violation), with lower scoring suppliers risking negative procurement implications.  The results of the SRS assessment are shared with our suppliers to encourage continuous improvement.  

The SRS system also flags zero-tolerance violations of our Supplier Code of Conduct and this Policy.  If such violations are identified, SHEIN will terminate its relationship with the supplier unless the supplier takes immediate, appropriate remedial action.

Workers have the right to escalate grievances to SHEIN without fear of retaliation. Supplier partners will ensure visible posting of the SHEIN Code of Conduct, including the section which specifies access to the dedicated SHEIN grievance WeChat hotline and email. 

Environmental Laws and Regulations

SHEIN is committed to upholding environmental regulations, laws, and best practices wherever it does business. All suppliers are expected to comply with environmental requirements, and we work hard to ensure that our products are designed and produced in accordance with environmental laws. Environmental protection is key to supporting local communities whose health and livelihoods depend on a clean and balanced ecosystem.

Roles and Responsibilities

SHEIN recognizes that advancing human rights involves many stakeholders and partners, including our employees and the employees of our Suppliers.  

  • Employees.  SHEIN expects each employee to reflect our collective commitment to human rights.  We have a zero-tolerance policy for discrimination in wages, working hours, and freedom of association.  
  • Suppliers.  As outlined above, SHEIN’s Supplier Code of Conduct advances human rights and obligates our suppliers to do the same. 

Governance

Our Executive Leadership team is responsible for this Policy, and it receives regular updates on our commitments to advancing human rights and–through the SRS–our suppliers’ related efforts.  SHEIN’s Executive Leadership team is also responsible for implementing this Policy, and tracking its implementation.  Changes to this Policy must be approved by the Executive Leadership team.

Transparency 

We recognize that advancing human rights is a journey, and we are committed to sharing information transparently about our journey.  That is why we publish an annual sustainability report reviewed and approved by senior management and our CEO. 

Last updated September 2022