At SHEIN, we have reimagined the supply chain by empowering thousands of small and medium-sized businesses, giving them full insight into what our customers want and need. Our digitalized supply chain equips suppliers with the insight and tools they need to succeed, supporting their business ambitions, so that they can grow along with us. We build long-term relationships, working with third-party suppliers across the globe to manufacture products for SHEIN brands and support them further improving working conditions in their facilities.
Empowering Our SupplierS
Suppliers benefit from our unique on-demand model. With access to our suite of supply chain technology solutions, our suppliers have insight into capacity, inventory levels, and other information that helps them make better manufacturing decisions. This insight combined with our small-batch ordering approach enables smaller suppliers to work with us. If needed, we invest in our suppliers’ technology to make them compatible with, and take full advantage of, our digital model. Suppliers’ ability to holistically assess demand signals alongside production processes is the key to SHEIN’s agility, efficiency, and small-batch production approach.
As a responsible business partner, we are firmly committed to paying all our suppliers quickly – all within 30 days, and some even on a weekly or biweekly basis – compared with an industry average of around 90 days. We also enable centralized purchasing of materials, lowering costs for contract manufacturers due to our scale.
We build long-term relationships with our suppliers, sharing our success with them, and proactively finding ways to elevate their production methods and supporting their business. Through our Supplier Community Empowerment Program (SCEP), we have been implementing long-term initiatives to empower our partners in factory enhancement, accommodation and lifestyle facilities upgrades, technology innovation, training support and community engagement.
Learn more about how we support our suppliers.
Supply Chain GOVERNANCE
Using industry best practices and guidance from regulators, SHEIN has developed and implemented a robust set of supply chain management policies and programs. Through these mechanisms, we enforce stringent requirements on our suppliers of SHEIN-branded products to comply with health and safety, labor and social welfare, and environmental standards, as well as applicable laws and regulations.
The Supplier Code of Conduct
To work with SHEIN, suppliers must sign and agree to abide by our Supplier Code of Conduct (SCoC). The SCoC is informed by the core conventions of the International Labour Organization (ILO) and the United Nations’ Universal Declaration of Human Rights (UDHR) and prohibits the use of forced labor and child labor, wages and working hours abuses, and employee discrimination and harassment, among other issues.
Click here to read SHEIN’s Supplier Code of Conduct.
The SCoC is complemented by a set of comprehensive Supplier Responsibility Standards, which we published in 2023. This document details the standards we expect from suppliers across our global supply chain in areas such as labor rights, health and safety, environment and ethics. These standards were developed with reference to internationally recognized standards such as the ILO conventions, UDHR, and UN Guiding Principles on Business and Human Rights.
Click here to read SHEIN’s Supplier Responsibility Standards.
SHEIN RESPONSIBLE SOURCING (SRS) POLICY
SHEIN continues to enforce supplier compliance through our SRS Policy, which establishes clear definitions and penalties for violations of SHEIN’s SCoC. We partner with reputable third-party verification agencies to conduct SRS audits, and take firm action when noncompliance is found, with measures differing based on severity.
Click here to read the SHEIN Responsible Sourcing Policy.
IMPROVING WAGES AND WORKING HOURS
SHEIN is actively working to improve our suppliers’ practices, including ensuring that hours worked are voluntary and that workers are compensated fairly for what they do. Our supply chain policies provide clear guidelines governing working hours and the payment of wages, and we enforce compliance through the conduct of SRS audits. We also regularly engage third-party agencies to conduct salary audits on our suppliers.
MARKETPLACE GOVERNANCE
In addition to the work undertaken with suppliers of SHEIN-branded products, SHEIN is committed to ensuring that its marketplace also offers a safe and trustworthy experience for customers and sellers alike. All finished product vendors must abide by the SHEIN Marketplace Seller Code of Conduct, which requires full compliance with local laws and regulations and a commitment to fair marketplace activities, safeguarding against forced and child labour, and other measures for workplace health and safety and environmental protection.
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Improving Lives in Each Community We Reach
Learn about the work SHEIN does to improve the lives of people in the communities we reach.
