At SHEIN, we strive to not only improve the lives of those in the communities we reach and operate in, but also ensure we remain accountable to our network of suppliers. We do this through third-party audits, trainings, community programs, volunteering initiatives and philanthropic giving across our global value chain.
SUPPLY CHAIN ACCOUNTABILITY
SHEIN does not own or operate any manufacturing facilities. Instead, we work with a network of contract manufacturers to procure products that carry the SHEIN brand. SHEIN is fully committed to managing our supply chain responsibly, and to supporting our suppliers in providing working conditions that meet international standards.
Ensuring Accountability and Upholding Our Standards
Using industry best practices and guidance from regulators, SHEIN has developed and implemented a robust set of supply chain management policies and programs. These include our Supplier Code of Conduct and Supplier Responsibility Standards. Through these mechanisms, we enforce stringent requirements on suppliers of SHEIN-branded products to comply with health and safety, labor and social welfare, and environmental standards, as well as applicable laws and regulations.
Supplier compliance is enforced through our SHEIN Responsible Sourcing (SRS) Policy ,which establishes clear definitions and penalties for violations. We work with independent third-party verification agencies, such as Bureau Veritas, Intertek, Openview, SGS, TÜV Rheinland, and QIMA, to conduct regular, unannounced audits of suppliers and subcontractors, and also invest in training suppliers to comply with our requirements. In 2023, a total of 3,990 on-site SRS audits were conducted on suppliers and subcontractors based in China.
SUPPLY CHAIN Empowerment
Supplier Community Empowerment Program
Our Supplier Community Empowerment Program (SCEP) is an initiative that advances supplier partners and their communities at different stages of their development, providing factory and facility enhancements, training and upskilling for workers and services for communities within the supplier ecosystems in Brazil, China and Turkey. Through the program, SHEIN has been implementing long-term initiatives to empower supplier partners across four key pillars: factory enhancement, technology innovation, training support and community engagement. Through the SCEP, SHEIN has been implementing long-term initiatives to empower suppliers across several key pillars: factory enhancement, accommodation and lifestyle facilities upgrades, technology innovation, training support and community engagement.
In April 2023, we announced plans to allocate up to US$70 million for programs under the SCEP over the next five years. Learn more about the SCEP and our latest progress here.
SHEIN supplier, Mr. Liao, founded his factory in 2007. Since then, his business has grown into an independent industrial group employing over 1,000 people working on SHEIN products. He benefited from SHEIN’s Supplier Community Empowerment Program in 2022.
The renovation plans for his factory included the improvement of 30,138 sq. ft. of factory space accommodating 160 employees. Another 430,556 sq. ft. factory is currently under construction and should be completed by the end of 2023. “SHEIN’s continued empowerment subsidies made this possible,” explained Mr. Liao.
AcceleraSHEIN
In 2023, SHEIN launched AcceleraSHEIN – a global seller empowerment program. We support sellers in achieving their business goals while selling with SHEIN through education and training programs, among other benefits.
As part of the program, 100,000 high-potential and high-performing marketplace sellers will receive incentives and mentorship to hit annual sales milestones of US$100,000 within three years. Additionally, 10,000 sellers are fast-tracked to achieve US$1 million in annual sales within three years.
GIVING BACK TO OUR GLOBAL COMMUNITY
Building on our work in 2022, SHEIN announced in 2023 that it would set aside up to US$35 million over the next five years to expand or fund new global or in-country social impact activities, focusing on creating opportunities for women, youth and disadvantaged communities to access their full potential.
At SHEIN, we aim to empower our different stakeholder communities with the tools, capabilities and funding to improve and change lives, whether in their personal or professional capacity.”
Molly Miao, Chief Operating Officer
The following are some of the initiatives that we supported in 2023:
Brazil: SHEIN collaborated with Central Única das Favelas (CUFA), an organization supporting social assistance and community development in favelas, to amplify its natural disaster response, donating a total of 6,200 pieces of clothing. CUFA was also key for SHEIN’s breast cancer exam initiative, in partnership with the Pink Ribbon Foundation.
United Kingdom: SHEIN is partnering with Dress for Success Greater London, a charity that provides styling, mentoring and interview support to unemployed women to help them succeed in job interviews. Since 2020, SHEIN has donated over US $140,000 to the charity providing support to 450+ women in their journey toward economic independence.
United States: We partnered with Girls Inc. of Greater Indianapolis, donating US$100,000 to support young women’s academic and social development. This included supporting their 2023 STEM summer camp, offering local high school girls opportunities in real-life career settings.
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